SERVICES

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Our Values

We have over 20 years of experience in document management in the life sciences industry. Our experience helps us to support all document management processes within the pharmaceutical industry from research and laboratory, through product registration and Health Authority submission processes to manufacturing and packaging procedures.

We always strive to provide the best solution according to the specification, whether it is custom development or customization of an existing system. Our personalized support service provides not only professional support staff, but also Application Managers, Business Administrators and Project Managers to meet the needs of our clients. Our competitive pricing model can combine on-site and near-shore services tailored to the client’s requirements.

Reliability is our most important value. We build our professional and high quality service on decades of experience. Our team consists of highly qualified OpenText (EMC) Documentum and ITIL certified professionals committed and devoted to create a reliable, long term partnership with our clients.

ABOUT US

DACHS provides services for developing and supporting document management systems since 1994. We specialize in the pharmaceutical industry, and our goal is to provide IT services that enable the release of new medicines and treatments strictly complying with governing regulations, reaching those in need of them.
Our greatest strength is our experienced and highly qualified team, who are dedicated to their work and seeking challenges and opportunities to develop themselves further. Our professionals work in Switzerland and Hungary, providing innovative and complex solutions for high-volume data and content management in the pharmaceutical industry.

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TESTIMONIALS

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Big Pharma Company
IT Application Manager

„The cutover of application transaction was very smooth, on-time and as planned. A special thank you to all of you to make this happen! I know you had to work late evenings and weekends. It’s really appreciated. You were all phenomenal and can’t thank you enough for your dedication to our department!”

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Industry Leading Pharma Company
Global Head Document Submissions

„The support from DACHS for PleaseReview has never been anything less than excellent, you and your team ensure we have the strongest support for the application, and as system owner, I never hear anything other than praise about help provided if an issue arises.”

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Pharma Research Company
Client Power User

„The support that these two have offered over the past couple of months have been both extremely valuable and recognizable.”

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Swiss Pharma Company
Client Senior Manager

„Their approach and communication is a model for what the values and behavior system within our company represents and I am truly happy to be working with them.”

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Big Pharma Company
Client Project Manager

„This is an outstanding piece of work which needs an acknowledgement. I brought him a bottle of wine as a personal thank you.”

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Pharma Research Company
Client Key Business User

„This support person is customer oriented and followed through on my request and concerns.”

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Industry Leading Pharma Company
Global Head Knowledge and Content Management

 „You all are doing a great job. We sometimes complain or challenge you, but altogether you are very good in providing services for a company which is quite demanding with regard to quality and response times.”

CONTACTS

BASEL

Gundeldingerrain 106.
CH-4059 Basel
Switzerland

+41-61-508-0300

BUDAPEST

Graphisoft Park, building “Hy”
Záhony street 7.
H-1031 Budapest
Hungary

+36-1-506-0300

MISKOLC

Building E-7, floor  7.
H-3515 Miskolc-Egyetemváros
Hungary

+36-46-999-109