WEBSITE PRIVACY POLICY

The operators of this website respect your privacy and are committed to protecting your personal data that you provide to us. This Privacy Policy explains our policies and practices regarding the use and disclosure of your personal data by DACHS. It also explains how and for what purpose this happens. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

By using our website, you consent to the collection, use, and disclosure of your personal data by DACHS as explained below.

We as a (Data) Controller in the processing of personal data act in accordance with the provisions of the applicable laws, in particular the Swiss Federal Act on Data Protection (FADP) and the regulation No 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).

1. The Data Controller

The party responsible for controlling and processing data on this website is:

DACHS Computing & Biosciences GmbH. (hereinafter called „DACHS”)
Gundeldingerrain 106,
CH-4059 Basel
Switzerland
Telephone: +41-61-508-0300
Email: [email protected]

2. Data Protection Officer

We have appointed a data protection officer for our company who can be reached via e-mail.
Email: [email protected]

3. Purpose of Collecting and Processing of Data

3.1 Data Collection on our Website

If you enter your personal data on a contact form: We collect and store data about you to answer your question or fulfil your request (e.g. keep in touch with you or send you the requested material) to develop and maintain a customer relationship.

If you purchase software licenses: We collect data from you and we use your information to process your order and deliver the purchased software and software licenses and manage your subscription.

DACHS stores any collected personal data in a CRM database and takes appropriate precautions to guarantee the security of its stored data. 

3.2 Data Collection During Job Application

We process data about you when you leave us a job application. We will use this information for recruiting purposes. DACHS is not using any third-party service to process these data.

3.3 Data Collection at an Event or Personal Meeting

If you enter your personal data on a contact or prize draw registration form: We collect and store data about you to enroll you in the prize draw and be able to reach out to you after the prize draw. If you do not consent to receiving information about our products/Newsletters/webinars, we delete your information after the prize draw.

If you consent to receiving information about our products/newsletters/webinars: We use your information to answer your question or fulfil your request (e.g. keep in touch with you or send you the requested information).

4. Information Contained

4.1 Data Collection on our Website

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on EU’s GDPR article 6 (1) (b), which allows the processing of data to fulfil a contract or for measures preliminary to a contract. We collect, process, and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

4.1.1 Cookies

Our website uses cookies. Cookies help to make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser to enable the analysis of the use of our website.

You can find more information about cookies here: https://www.cookiesandyou.com

The dachs.ch website uses the following types of cookies:

4.1.1.1 Website’s Own Cookies

The website’s own cookies can be used for storing visitor-related data and settings intended for the use of the website, such as username, service login information, language, or region preference. The data is used for implementing and customizing the functionality of the website and retaining the visitor’s preferences. These cookies can be essential to the functionality and use of the website. Cookies do not store data that would be used for marketing or tracking the visitors in other services or websites. Session cookies: Most of the website’s own cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s file system until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

4.1.1.2 Third-party Cookies

We use services provided by third parties to collect website visitor statistics and analyze the data. Our purpose is to develop the quality and content of our website in a user-driven way. To implement visitor tracking and analytics, the services can store their own cookies, as well as utilize and combine data stored by the service from the same visitor on different website. We ensure that the cloud or other web services we use outside the EU or EEA operate in compliance with the GDPR. Short descriptions of the external services we use are listed below. Personal data processing is necessary for the purposes of the legitimate interests pursued by the third parties. We recommend that you also see the services’ own data privacy practices (see links below in this subsection).

Google Analytics

Our websites use Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). We use Google to track marketing and the behavior of target groups. The information generated by the Google cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate your use of our website in order to provide us with reports on the activities of users on the website and to provide other services related to the use of the website and internet usage. We only use Google Analytics with activated IP anonymization. This means that your IP address will be shortened in Switzerland, the EU and EEA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will transfer this information to third parties if required by law or if third parties process this information on behalf of Google. The IP address provided by your browser will not be merged with Google’s other data. You may object to Google Analytics collecting the information with effect for the future by installing a deactivation add-on for your browser.

Further information: Google privacy policies and Google Analytics data privacy and security principles

Google Ads

Our websites use Google Ads, a web advertising service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Ads allows us to take advantage of the benefits of online advertising: show our ads to the right people, in the right place, and at the right time.

Further information: Google Ads privacy

Leadfeeder

Leadfeeder is an analytics service that is based on Google data. It provides information to DACHS on what companies visit DACHS’ website and suggests possible sales leads based on this information.
Further information: Leadfeeder Privacy Notice

4.1.2 Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

These data will not be combined with data from other sources.

4.1.3 Contact Form

Should you send us a question or request via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions or fulfil your request. Except for the service providers that we use (listed below), we do not share this information with any third party without your explicit permission. We will, therefore, process any personal data you enter onto the contact form only with your consent. Only share the minimum amount of personal information necessary to receive an accurate response from us. Avoid including any confidential details.

We use the following third-party services to maintain contact with you:

HubSpot

DACHS is using HubSpot CRM to process these data. DACHS has a signed Data Processing Agreement with HubSpot. Information on how HubSpot is processing these data can be found in the HubSpot Cloud Infrastructure FAQ.

MailerLite

MailerLite is an email marketing platform that we use to manage and automate our email campaigns. When you fill out a form on our website, we may use MailerLite to send you promotional communications using the information you provided in the form.

Further information: MailerLite’s Privacy Policy

4.1.4 Meeting Scheduler

We use a third-party online service to simplify meeting organization with our clients and prospects. You can find information on how Calendly is treating your personal information in the Calendly Privacy Notice.

4.1.5 Support Portal

We use a service management service to support our potential and current customers and answer any queries we receive. The support portal can be accessed via our website. Only share the minimum amount of personal information necessary to receive an accurate response from us. Avoid including any confidential details. Whenever possible, anonymize the content you share with us. Please note that after you cancel your subscription to any of our services, your support tickets — as well as any information and documents contained within them — will be deleted.

We use the following third-party service to provide support to you:

Atlassian

Atlassian is the provider of Jira Service Management which is a platform we use for our support portal. When you access our support portal through our website, Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising.

Further information: Atlassian Cookies & Tracking Notice

4.2 Data Collection if you Apply for a Position

We collect the following data if you apply for a position:

We don’t use any third-party service to process these data.

4.3 Data Collection if you Purchase on our Website

We collect the following data if you apply for a position:

We use the following third-party services to process your purchase:

WooCommerce

In the case you purchase any software licenses on this website, the website uses WooCommerce for processing your purchase. WooCommerce is a plugin used on this website for e-commerce. We display products for sale and process your order using this plugin. For further information please refer WooCommerce Cookies

Stripe

Stripe is our payment processor. When you pay online on our website, you enter your credit/debit card details on Stripe’s payment gateway, which encrypts the data and forwards it to your bank. Stripe has been audited and certified as a PCI compliance Level 1 service provider, which means it has to undergo an annual compliance review and routine security scans and tests. Stripe encrypts all customers’ credit card numbers and stores decryption information separately. For further information please refer Stripe’s Cookie Policy and Stripe’s Privacy Policy

n8n
n8n is an open-source workflow automation tool that lets us connect different applications and services to automate tasks. It forwards OnStyle license information along with user information to MailerLite for personalization purposes. For further information please refer n8n’s Privacy Policy

4.4 Data Collection at an Event or Personal Meeting

We collect the following data at events or personal meetings:

If you enter your personal data on a contact or prize draw registration form:

• Name
• Email address, phone number and other contact information
• Type of information you agree to receive (Newsletter, Webinars, Product Information).

We use the following third-party services to maintain contact with you:

HubSpot

DACHS is using HubSpot CRM to process these data. DACHS has a signed Data Processing Agreement with HubSpot. Information on how HubSpot is processing these data can be found in the HubSpot Cloud Infrastructure FAQ.

MailerLite

MailerLite is an email marketing platform that we use to manage and automate our email campaigns. When you fill out a form on our website, we may use MailerLite to send you promotional communications using the information you provided in the form. Further information: MailerLite’s Privacy Policy.

5. Transfer of Data, Data Security

We disclose personal data about you to third parties where disclosure of data is necessary for us to provide our services towards you as outlined in this privacy policy. We will disclose the minimum extent of personal data to authorities necessary to assert, exercise or defend legal claims or fulfil our legal obligations. Such third party can be an organization or a data processor which deal with the personal data on our behalf in accordance with our instructions, such as DACHS Hungary Kft. (seat: 1031, Budapest, Záhony utca 7. Hungary).  DACHS is the 100% owner of DACHS Hungary Kft. and there is a data processing agreement between the parties. Authorized employees of both DACHS and DACHS Hungary Kft. have access to all collected personal data, including the CRM database. Employees with access to the CRM system sign an employment contract containing a confidentiality clause. DACHS uses technical and organizational measures to protect your data against manipulation, loss, destruction, or unauthorized access by third parties.

Data processors may be within Switzerland, the EU & European Economic Area (EEA) or in other continents. Whenever we transfer data to a country with less legal data protection than in Switzerland and the EU & EEA, we ensure an appropriate level of protection as legally required or we rely on the statutory exceptions of explicit consent, performance of contracts, the establishment, exercise, or enforcement of legal claims, overriding public interests, published personal data or because it is necessary to protect the integrity of the persons concerned. Further, DACHS can also share your personal data with partner organizations (companies or associations with which DACHS offers cooperatively specific services and events). Data will only be passed on to third parties where it is necessary to provide the service.

6. Storage Time of Personal Data

If you register for a free trial: We will retain your information for two years, unless you unsubscribe from our communications.

If you give your consent to receiving our newsletter/ product information: We will retain your information for four years, unless you unsubscribe from our communications. You can decide to opt-out from receiving any further communications by contacting us.

If you apply for a position: We will retain your information for a maximum of two years. We retain this information to protect ourselves from legal claims, to consider you for other positions and to help us improve our recruitment process.

If you purchase on our website: We will retain your information for as long as needed to maintain our customer relationship or to process your order and manage your subscription.

7. Automated Decision-making

Profiling (automated individual decisions) will not be made.

8. Data Subject Rights

DACHS never saves or keeps your personal data longer than is necessary for its respective purposes or is necessary for the purposes of other legitimate interests. Aside from legal grounds, the continued relevance/necessity of data is determined by the relationship we have with customers, potential customers, or job applicants.

As permitted by law, you have the right to be provided with information free of charge about any of your personal data that is stored as well as its origin, the recipient, and the purpose for which it has been processed. The right of data request is free only once per year.

You also have the right to have this data corrected, deleted, or preserved under a legal hold.

If your personal data is inaccurate or incomplete, you are entitled to ask that we correct, complete, or remove it. You may ask us to restrict or block the processing of your personal data in certain circumstances. Any data processing operation that requires your express consent may be revoked at any time with future effect. You may revoke your consent to any kind of data processing while keeping your consent to other data processing unchanged. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

If you have any questions related to how we treat your personal data, would like to inspect and/or delete such data please contact us using the contact information provided in Section 1.

In general, exercising these rights requires that you are able to prove your identity. The data used for identification are not kept by us.

You can contact us at any time using the contact information given in Section 1 if you have further questions on the topic of personal data.

9. Right to File Complaints with Regulatory Authorities

Every data subject has the right to enforce his/her rights in court or to file a complaint with the competent regulatory authority. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

Data Subject is also entitled to request the assistance of the data protection authority of its country of domicile or permanent residence.

The data protection authorities of the European Union are available at:

https://edpb.europa.eu/about-edpb/board/members_en

10. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes will be published on the website. Any modification applies only to personal data collected after the publication of the revised version.

Last update: 2026.01.15.